Privacy policy

Privacy Policy

Effective Date: 01/08/2025

MyOnline Bags (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website myonlinebags.com, in accordance with the UK General Data Protection Regulation (UK GDPR) and the EU GDPR.


1. Information We Collect

We collect the following types of personal information:

  • Identity and Contact Data – name, email address, phone number, billing and shipping address.

  • Account Data – login credentials and preferences if you create an account.

  • Transaction Data – order history, payment details (processed securely by third-party providers).

  • Technical Data – IP address, browser type, operating system, referring URLs, device type.

  • Usage Data – browsing activity and interactions on our site.

  • Marketing Data – your preferences in receiving marketing from us.

We do not collect any special category data (e.g., health, biometric, or political data).


2. How We Collect Your Data

We collect data through:

  • Account registration

  • Newsletter sign-ups

  • Checkout (including guest checkout with email required)

  • Cookies and similar tracking technologies

  • Analytics and advertising tools


3. How We Use Your Data

We process your data for the following purposes:

  • To fulfil your orders and provide customer service

  • To communicate order updates or responses to inquiries

  • To send newsletters and marketing emails (with your consent)

  • To analyse site usage and improve performance

  • To detect fraud and ensure site security


4. Lawful Bases for Processing

Our processing activities rely on the following legal bases:

  • Performance of a contract – to process and deliver your orders.

  • Consent – for marketing communications and non-essential cookies.

  • Legal obligation – to meet tax and accounting requirements.

  • Legitimate interests – for analytics, fraud prevention, and business improvement.


5. Sharing Your Information

We only share data as necessary with trusted service providers:

  • Payment Processors – Shopify Pay, PayPal, Klarna

  • Email Marketing Platform – Klaviyo

  • Analytics & Advertising – Google Analytics, Meta Pixel, TikTok Pixel, TripleShark Pixel, Microsoft Clarity

  • Delivery Providers – for order fulfilment

Your personal data is not sold or shared with third parties for external marketing.


6. Cookies and Tracking

We use cookies for:

  • Essential functionality

  • Analytics (Google Analytics, Microsoft Clarity)

  • Advertising and retargeting (Meta, TikTok, TripleShark)

A cookie consent banner is in place, allowing you to manage your preferences at any time.


7. International Transfers

If personal data is transferred outside the UK or EU, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses or adequacy decisions).


8. Data Security

We have implemented suitable technical and organisational measures to secure your data against loss, misuse, or unauthorised access.


9. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request erasure ("right to be forgotten")

  • Restrict or object to processing

  • Withdraw consent at any time

  • Data portability

To exercise your rights, please email us at: info@myonlinebags.com


10. Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect data from minors.


11. Retention

We retain your data only as long as necessary for legal, tax, and operational purposes. Where required, marketing preferences may be refreshed periodically.


12. Third-Party Links

Our site may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.


13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”


14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

MyOnline Bags
Email: info@myonlinebags.com
Website: myonlinebags.com